Do you want to provide professional and personalized service to clients in an online shop environment? We are hiring a Customer Support Live Chat Agent to engage with clients primarily through written channels like chat and messaging. Your goal will be to convert sales and address client queries.
Responsibilities:
- Log in to the live chat portal on the website each morning to answer customer questions.
- Utilize the chat software’s features to address commonly asked questions efficiently.
- Access support from a chat supervisor for more complex inquiries.
- Complete a brief 1-2 hour training program before starting work.
Contract length: No set contract length
Rate: $35 per hour
Requirements:
- Device capable of accessing social media and website chat functions (Phone/Tablet/Laptop).
- Ability to work independently and follow provided instructions.
- Availability for 5+ hours per week.
- Reliable internet connection.
Location:
- Remote work online (United States preferred).
Join the Growing Field:
Customer Support Chat Assistants are in needed worldwide. If you’re ready to start promptly and excel in customer support, please apply today!